I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Wonderful service!! Wonderful service!! Quality is superb. Last order shipped faster that expected, a great experience
Thanks for the quality and service
David
David Buhler, Calgary | you ROCK! I received my order of a print to canvas on Monday and just had to send you a note to tell you that you have done an awesome job our original order. We absolutely love what you did and will treasure this picture for years to come. Thank you, so much for the care and color matching that you did to make this a special order for us to enjoy! Kudos folks…..you ROCK! Have a terrific day and we are looking forward to placing more orders with you.
H & D, | I am really excited I placed my order online and I want it to be done in two days so I had few email conversation you, you guys have prompt responses and excellent customer service, you are ready to ship me express without any extra charges, that is great. I am really excited to see the canvas I ordered.
Thanks.
Harpreet, Winnipeg |